Return/Refund Policy

Hey there! We are here to help you with your returns

Although Ugees as a brand always strives to provide the highest quality products to its customers, if you wish to return the product, we are here to help you.

Return Process

• Please raise a return request within 7 days from the date of delivery.
• The return request will be generated through your account with Ugees. Login My Account My Orders View Orders Return
• Once your request is submitted, you will be intimated through SMS or Email about the further process.

Refund Process

• For prepaid orders, money will be refunded in the card/wallet used at the time of checkout.
• For COD orders, Login My Account My Orders Add bank details
• Your money will be refunded within 30 days from the date of return approval.

Please note:

• We don't replace the product we only accept returns.
• No return or any other claim will be acceptable or valid after the expiration of 7 days from the time of delivery of the product.
• Our return policy applies only to products purchased from the company’s official website: www.ugees.in For any damaged or faulty products purchased from a retail partner or other online sites, please contact them directly.

For any other query, write to us here