Return/Refund Policy
Hey there! We are here to help you with your returns
Although Ugees as a brand always strives to provide the highest quality products to its customers,
if you wish to return the product, we are here to help you.
Return Process
- Please raise a return request within 7 days from the date of delivery.
- The return request will be generated through your account with Ugees. Login My Account My Orders View Orders Return
- Once your request is submitted, you will be intimated through SMS or Email about the further process.
Refund Process
- For prepaid orders, money will be refunded in the card/wallet used at the time of checkout.
- For COD orders, Login My Account My Orders Add bank details
- Your money will be refunded within 30 days from the date of return approval.
Please note:
- We don't replace the product we only accept returns.
- No return or any other claim will be acceptable or valid after the expiration of 7 days from the time of delivery of the product.
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Our return policy applies only to products purchased from the company’s official website: www.ugees.in For any damaged or
faulty products purchased from a retail partner or other online sites, please contact them directly.
For any other query, write to us here